Contact, Membership and Billing information:
You may contact TrueSugarDaddy by:
| Email Address | cs@TrueSugarDaddy.com |
| Telephone Number | 1-800-880-6491 |
| Customer Service | 7am - 7pm PST/PDT Daily |
To use our "Contact Us" tool, first Log In to the site.
Go to 'Contact'. Fill in your information and select a category from
the drop down menu. Type your question or comment into the 'Feedback' area and click 'Submit'.
You can cancel by email.
To use our `Contact Us` tool, first log in to the site.
Go to Contact. Fill in your information and select Cancel Question from the drop down menu.
Please enter your cancel reason in the Feedback area and click Submit.
TrueSugarDaddy.com offers the following membership options:
| Membership Type | Cost |
|---|
| Platinum Membership: |
$29.00 per month |
| Platinum Membership
+ Complete Access:
Allow All Standard Members to Contact Me |
$39.00 per month |
| Gold Membership: |
$24.00 per month |
| Gold Membership
+ Complete Access:
Allow All Standard Members to Contact Me |
$34.00 per month |
*
Standard Member = non paying members
You can join with a credit card, an on-line check, or money order.
Yes you can. Send your money order or cashiers check to:
Website Development Services
Attn: Customer Service
26500 W. Agoura Road, #102-830
Calabasas, CA 91302
Please include with your payment your login name and email address.
We will notify you via email when we have activated/upgraded your membership.
TrueSugarDaddy.com offers the following membership options:
| Membership Type | Cost |
|---|
| Platinum Membership: |
$29.00 per month |
| Platinum Membership
+ Complete Access:
Allow All Standard Members to Contact Me |
$39.00 per month |
| Gold Membership: |
$24.00 per month |
| Gold Membership
+ Complete Access:
Allow All Standard Members to Contact Me |
$34.00 per month |
*
Standard Member = non paying members
If you joined by credit card the charges will be from
"WDSbill.com","SD4MEbill.com" or "Prestige Marketing"
If you joined by on-line check you will be billed from "WTS"
TrueSugarDaddy will not be explicitly written on your statement.
Absolutely. All data is saved in our database behind a secure network and all
e-com data is encrypted.
TrueSugarDaddy Operation and Navigation Questions:
Click on Log In. Enter your Username and Password. If you forgot your password or need help
logging in, you can call customer service at 1-800-880-6491, email us at
cs@TrueSugarDaddy.com or contact us through our online Contact page.
To log in you must have 'cookies' enabled.
If you enter the wrong username and password too many times, the system will
not allow you to try anymore. If this happens, please wait 2 hours before
trying to log in again.
When looking at a users profile, click on the Heart next to their username
to add them to your Favorites.
If you want to remove someone from your Favorites, start at Members Home.
Under Your Favorites click on the All button.
Listed there you will see everyone you added to your Favorites.
click on the box over the Red Heart to select the user you want to delete.
Then click on 'Delete Marked Records'.
If you want to remove someone from your Favorites, start at Members Home.
Under Your Favorites click on the All button.
Listed there you will see everyone you added to your Favorites.
click on the box over the Red Heart to select the user you want to delete.
Then click on 'Delete Marked Records'.
You can only block users that have contacted you.
On the users profile page below Your Activity Block,
click on Block (username) from IM/Messages/Kiss you.
TrueSugarDaddy offers something no one else offers; we call it
"Complete Access". You can have a Platinum membership with Complete Access
or a Gold membership with Complete Access.
Complete Access allows you to contact ALL members, and for ALL members to contact
you regardless of their membership level.
So the `hotty` that says on her profile that she can't read mail...
Wrong, - yes she can!
With Complete Access everyone can read your messages and reply to your messages
while they can't do it with anyone without Complete Access.
If you are having trouble uploading your photos, please be aware of the following
limitations. We only accept JPEG, GIF and PNG file types. There are no limits on
an image's dimensions (width and height), however the file size can be no larger
than 350k. The file name can only contain letters and numbers; no spaces or other
characters allowed.
Following these specifications, you should be able to upload your pictures with
no problem. If you are still having trouble, please send an email to customer
service or contact us at 1-800-880-6491.
Questions About Your Profile:
Only you can suspend your profile if your profile is approved and in good standing.
Log in to the site. Go to `Members Home` then to `Your Profile and
Information Block` and click on `Suspend`. You can re-activate your profile
at any time by clicking on the `Re-Activate` button where the `Suspend`
button used to be.
Your profile may fail approval if we find it not to be within what the site promises.
If you include any sort of private or alternative contact information about yourself,
we may delete it or not approve your profile. Please remember that both members and
non-members can read your profile, therefore, your profile may fail approval for vulgar
or offensive language. We advise you to stay within the dating arena parameters by
posting information about yourself and what you`re looking for so we can approve your profile.
In such cases where you ignore multiple profile approval failures or our attempts to edit
out information that is not allowed, we may be forced to delete your profile or set it as
`not approved` and not allow any further editing.
Photo Questions:
First Log In and go to Members Home. In Your Profile and Information block, click
on 'Upload Images'. From there Browse your computer for the image and click 'Upload New Image'.
The image in your number 1 spot will always be visible to all users.
Please make sure this image is appropriate for all viewers (or we will have to
do it for you). If the image is not appropriate for all users, you must mark
the images for 'Paid Members Only'. Do not include any contact information
in the description or we will be forced to delete your image. You can upload
as many images as you like.
When you have uploaded your images, you have the option to set all of them
(except for the one in the first position) as 'Private' or for 'Paid Members Only'.
Marking your image as private will require that other users enter a password
given to them by you to see the image. Images marked for 'Paid Members Only' are
viewable by all paid members.
You can upload an unlimited amount of images.
The image in your number 1 spot will always be visible to all users.
Please make sure this image is appropriate for all viewers (or we will have
to do it for you). If the image is not appropriate for all users, you must
mark the images for 'Paid Members Only'. Do not include any contact information
in the description or we will be forced to delete your image.
We understand that you may be extremely proud of your anatomy and would like to share
images of it with the whole world. However, you agreed not to do so on TrueSugarDaddy.com
per the Terms and Conditions. We will remove images we deem unfit.
Any further attempts to upload the images again will force us to show you the door.
Warnings and Consequences:
What will happen if I decide to advertize my services (ex. escort, dating services)
on here?
We take this one very seriously. Firstly, your profile will be immediately
suspended by the management. Secondly, in accordance with the ICANN laws we
will report you to your domain registrar (ISP) for spam.
It aint worth it, don't test us.
A few different users you contacted reported your message as spam. Additionally,
the ratio of messages reported as spam to the amount of message you sent out was
too high. We suggest you change the content of your message so it cannot be
misconstrued as spam
